{"id":873,"date":"2021-09-19T05:49:50","date_gmt":"2021-09-19T05:49:50","guid":{"rendered":"https:\/\/stage.startertemplatecloud.com\/g15\/?page_id=873"},"modified":"2025-09-10T19:00:38","modified_gmt":"2025-09-10T23:00:38","slug":"services","status":"publish","type":"page","link":"https:\/\/servitiq.ca\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"
\nSERVICES TI G\u00c9R\u00c9S<\/span>\n\n\n\n

Tout ce qu\u2019il faut pour une TI fiable et s\u00e9curis\u00e9e.<\/h1>\n\n\n\n

Nous alignons support, s\u00e9curit\u00e9, cloud et r\u00e9seau pour r\u00e9duire les interruptions, acc\u00e9l\u00e9rer la r\u00e9solution et prot\u00e9ger vos donn\u00e9es.<\/p>\n<\/div><\/div>\n\n\n\n

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Grille de services<\/h2>\n\n\n\n

Choisissez ce dont vous avez besoin \u2014 on s\u2019occupe du reste.<\/p>\n<\/div><\/div>\n\n\n\n

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01<\/div><\/div><\/div><\/div><\/div>

Infog\u00e9rance\u00a024\/7<\/h3>

On surveille et corrige avant la panne<\/strong>
Updates<\/strong> g\u00e9r\u00e9es sans casse-t\u00eate
R\u00e9ponse rapide<\/strong> par notre \u00e9quipe<\/p>

Learn more<\/span><\/div><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n
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02<\/div><\/div><\/div><\/div><\/div>

S\u00e9curit\u00e9 g\u00e9r\u00e9e<\/strong><\/h3>

Bloque virus, ran\u00e7ongiciels et fraudes<\/strong>
Alertes et intervention 24\/7<\/strong>
Protection du site web<\/strong> et des courriels<\/strong><\/p>

Learn more<\/span><\/div><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n
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03<\/div><\/div><\/div><\/div><\/div>

Serveurs Windows & Linux<\/strong><\/strong><\/strong><\/h3>

Partage fichiers\/imprimantes<\/strong>
Updates<\/strong> et s\u00e9curit\u00e9 g\u00e9r\u00e9es
Restauration rapide<\/strong> en cas de panne ou incident<\/p>

Learn more<\/span><\/div><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n\n\n
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04<\/div><\/div><\/div><\/div><\/div>

Hosting & DevOps<\/h3>

Sites et applications plus rapides et stables<\/strong>
Mises en ligne s\u00e9curis\u00e9es<\/strong> avec retour arri\u00e8re
Backups<\/strong> and surveillance<\/strong> incluses<\/p>

Learn more<\/span><\/div><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n
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05<\/div><\/div><\/div><\/div><\/div>

Microsoft 365 & Google Workspace<\/strong><\/strong><\/strong><\/h3>

Migration<\/strong> sans coupure, tout configur\u00e9
Comptes prot\u00e9g\u00e9s par authentification en 2 \u00e9tapes<\/strong>
Backup<\/strong> des courriels et fichiers<\/p>

Learn more<\/span><\/div><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n
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06<\/div><\/div><\/div><\/div><\/div>

R\u00e9seautique & VPN<\/strong><\/strong><\/h3>

Wi-Fi fiable<\/strong> au bureau pour tous
Acc\u00e8s \u00e0 distance simple et s\u00e9curitaire<\/strong>
Protection<\/strong> contre intrusions et attaques<\/p>

Learn more<\/span><\/div><\/div><\/span><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n\n\n\n
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processus en 4 \u00e9tapes<\/div>\n\n\n\n

Comment \u00e7a marche<\/h2>\n\n\n\n
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  • <\/span>D\u00e9couverte \u2014 audit rapide de vos TI et priorit\u00e9s d\u2019affaires<\/span><\/li>\n\n\n\n
  • <\/span>S\u00e9curisation \u2014 MFA, sauvegardes, mises \u00e0 jour, protection des courriels<\/span><\/li>\n\n\n\n
  • <\/span>Migration\/Correctifs \u2014 sans coupure, avec plan de retour arri\u00e8re<\/span><\/li>\n\n\n\n
  • <\/span>Op\u00e9ration 24\/7 \u2014 surveillance, support et am\u00e9liorations continues<\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n\n\n
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    Domaines & technologies ma\u00eetris\u00e9s<\/h2>\n\n\n\n

    Et si votre techno n\u2019est pas list\u00e9e ?<\/strong> On \u00e9value rapidement la compatibilit\u00e9 et on vous dit clairement si on prend en charge, si on co-g\u00e8re, ou si on vous oriente.<\/p>\n\n\n\n

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    Suites collaboratives & identit\u00e9<\/strong><\/strong>
    <\/h3>

    Microsoft 365<\/strong> : Exchange, SharePoint\/OneDrive, Teams \u00b7 Entra ID (Azure AD)<\/strong>, Intune (MDM)<\/strong>, Defender for Office 365
    Google Workspace<\/strong> : Gmail, Drive, Meet \u00b7 Endpoint Management<\/strong> (Android\/iOS)
    SSO \/ IAM<\/strong> : SAML \/ OIDC, MFA (TOTP, FIDO2), politiques d\u2019acc\u00e8s conditionnel<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n

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    Syst\u00e8mes & virtualisation<\/strong><\/strong>
    <\/h3>

    Windows Server<\/strong> : AD, DNS\/DHCP, GPO, RDS, fichiers\/impression
    Linux<\/strong> (Ubuntu\/Debian) : services, hardening, automatisation
    Hyperviseurs<\/strong> : Proxmox VE<\/strong>, Hyper-V<\/strong>, (VMware\/ESXi selon environnement)
    Stockage\/NAS<\/strong> : TrueNAS\/ZFS<\/strong>, Synology \u00b7 snapshots, quotas, SMB\/NFS<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n\n\n

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    Web & plateformes applicatives<\/strong>
    <\/strong><\/h3>

    WordPress<\/strong>, Nginx<\/strong>, PHP-FPM 8.x<\/strong>
    Bases<\/strong> : MariaDB\/MySQL<\/strong>, Redis<\/strong> (cache objet)
    Optimisation : HTTP\/2\u20133, cache CDN, images WebP\/AVIF, s\u00e9curit\u00e9 WordPress (WAF, limites)
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    Hosting & DevOps<\/strong>
    <\/strong><\/h3>

    Docker<\/strong>, Compose<\/strong>, Traefik v3<\/strong> (TLS, routage, middlewares, labels)
    Portainer<\/strong> (selon besoin), CI\/CD<\/strong> (GitHub Actions \/ GitLab CI)
    D\u00e9ploiements atomiques, rollback, secrets, sauvegardes de volumes<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n

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    R\u00e9seau & connectivit\u00e9<\/strong>
    <\/strong><\/h3>

    VLAN<\/strong>, QoS\/SQM, Wi-Fi pro, invit\u00e9s\/IoT isol\u00e9s
    VPN<\/strong> : WireGuard<\/strong>, IPsec, OpenVPN \u00b7 site-\u00e0-site & acc\u00e8s distant
    Pare-feu<\/strong> : pfSense\/Fortinet\/MikroTik\/WatchGuard<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n

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    Sauvegarde & reprise (BCDR)<\/strong><\/strong><\/strong>
    <\/h3>

    Strat\u00e9gie 3-2-1-1-0<\/strong> \u00b7 tests de restauration r\u00e9guliers
    S3 Object Lock<\/strong> (immutables) : Backblaze B2, Cloudflare R2, Wasabi
    Outils : restic\/rclone<\/strong>, (Veeam\/Proxmox Backup Server selon contexte)
    Backup Microsoft 365 \/ Google Workspace<\/strong> (mails, Drive\/SharePoint)<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n

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    Observabilit\u00e9 & exploitation<\/strong>
    <\/strong><\/strong><\/h3>

    Uptime<\/strong> (HTTP\/DNS\/SMTP\/VPN), m\u00e9triques<\/strong> (Prometheus\/Grafana)
    Logs<\/strong> (Loki \/ ELK\/OpenSearch), corr\u00e9lation et alertes Slack\/Teams
    Runbooks<\/strong> par incident, post-mortems orient\u00e9s actions<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n\n

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    Gouvernance & conformit\u00e9<\/strong>
    <\/strong><\/strong><\/h3>

    Politiques s\u00e9curit\u00e9 (MFA, mots de passe, partage, mobilit\u00e9)
    Loi 25 \/ LPRPDE<\/strong> : h\u00e9bergement au Canada, minimisation et tra\u00e7abilit\u00e9
    Cyberassurance<\/strong> : preuves de contr\u00f4les, rapports MTTD\/MTTR<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n\n\n\n

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    Add a compelling title for your section to engage your audience.<\/h2>\n\n\n\n
    Use this paragraph section to get your website visitors to know you. Consider writing about you or your organization, the products or services you offer, or why you exist. Keep a consistent communication style.<\/div>\n<\/div><\/div>\n\n\n\n
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    Foire aux questions (FAQ)<\/h2>\n\n\n\n

    Les r\u00e9ponses claires aux questions les plus fr\u00e9quentes.<\/p>\n<\/div><\/div>\n\n\n\n\n\n

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